Request a quote ↗Customer information
Last updated: 30 July 2026
This Privacy Policy explains how Dehleez Trading Co. handles information submitted through our website, showroom inquiries, WhatsApp messages, phone calls, email, social media and related customer communication channels.
Dehleez Trading provides marble, granite, porcelain, ceramic, kitchens, wardrobes, bathrooms, sanitaryware, roof tiles, bespoke stonework and interior solution services in Qatar.
We may collect information that you choose to provide, including your name, phone number, email address, company name, project location, product interests, room or project requirements, uploaded files, measurements, drawings, photos, messages and quotation preferences.
When you use our website, we may also receive basic technical information such as browser type, device information, page visits, referral source, approximate location derived from network data, and cookie or analytics information where enabled.
We use customer information to respond to inquiries, prepare quotations, discuss product selections, arrange showroom visits, coordinate delivery or installation, provide customer support, follow up on project requests, improve our services and maintain business records.
If you contact us through WhatsApp, Meta/Facebook, Instagram or a related advertising form, we may use the information you provide to reply to your request, continue the conversation, confirm project details and send relevant business communications connected to your inquiry.
When you message us through WhatsApp or interact with our Meta/Facebook or Instagram pages, those platforms may process your information under their own privacy policies. We use those channels to communicate with customers, answer product questions, share quotations or project information, and follow up on requested services.
We do not use WhatsApp or social messaging to request sensitive payment credentials. If payment is required, it should be handled only through official Dehleez Trading channels and documented business procedures.
We do not sell customer personal information. We may share necessary information with employees, sales consultants, suppliers, delivery teams, installers, contractors, service providers, hosting providers, CRM/software providers, communication platforms or professional advisers when needed to respond to your inquiry or deliver our services.
We may also disclose information when required by law, regulation, legal process, fraud prevention, security needs or protection of our business rights.
We keep inquiry, quotation, project and customer communication records for as long as reasonably needed for business follow-up, service delivery, accounting, warranty, legal and operational purposes. When information is no longer required, we take reasonable steps to delete, anonymize or securely retain it according to business and legal requirements.
Our website may use cookies or similar technologies to support basic website functionality, understand site traffic and improve user experience. You can control cookies through your browser settings, although some website features may not work as intended if cookies are disabled.
We use reasonable administrative, technical and operational safeguards to protect customer information. No website, email, messaging platform or internet transmission can be guaranteed fully secure, so customers should avoid sending highly sensitive information through public contact forms or social media messages.
You may contact us to request correction, update or deletion of personal information that you previously provided, subject to legal, accounting, contractual and legitimate business retention requirements. You may also ask us to stop non-essential follow-up communications.
Some technology providers, hosting services, CRM systems, analytics tools or communication platforms used by Dehleez Trading may process data outside Qatar. We use such providers for normal business operations and customer communication support.
We may update this Privacy Policy from time to time to reflect changes in our services, contact channels, legal requirements or business operations. The updated date at the top of this page indicates the latest revision.
For privacy questions or requests, contact Dehleez Trading at info@dehleeztrading.com, call +974 4451 3773, or visit our showroom on Salwa Road, Doha, Qatar.